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Chris Kiess
Chris Kiess

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Published in Design Koans

·Feb 23

Sorry, You Just Weren’t a Fit

Koan #39 — “We want to ensure we hire someone who is a culture fit.” “I don’t think she’ll fit in with our culture.” I’ve heard these types of statements too many times over the past several years. They seem to arise in relation to defining requirements in a new candidate for a…

Design

3 min read

Sorry, You Just Weren’t a Fit
Sorry, You Just Weren’t a Fit
Design

3 min read


Published in Design Koans

·Jan 31

The Ones We Turn Away

Koan #38 — My colleagues and I were all nodding and smiling at the candidate. Occasionally, one of us would ask a pointed question as she walked through her latest project. …

UX

3 min read

The Ones We Turn Away
The Ones We Turn Away
UX

3 min read


Published in Design Koans

·Dec 29, 2022

Conway’s Law, You Design What You Are

Koan #37 — Every once in a while (or maybe more often than most of us would prefer) you come across a product that clearly illustrates the dysfunction of the organization that designed it. Perhaps the website doesn’t match the mobile app or customer service far exceeds the digital experience. It’s as if…

Design

3 min read

Conway’s Law, You Design What You Are
Conway’s Law, You Design What You Are
Design

3 min read


Published in Design Koans

·Nov 22, 2022

How to Hire a New Designer

Koan #36 — If you’ve been a designer for much longer than a year or two, you’ve probably sat in on an interview. If you‘ve climbed the ladder to a senior position, you’ve probably been in charge of the interview process more than once. But here’s a question for you: How did you…

Design

3 min read

How to Hire a New Designer
How to Hire a New Designer
Design

3 min read


Published in UX Collective

·Updated Nov 22, 2022

Hire for the design position you have, not the one that doesn’t exist

Picture this. After applying for dozens upon dozens of design positions, you finally get a call one afternoon from a UX hiring manager. You’re excited and tell them whatever you think they need or want to hear so you can get that in-person interview. You’re successful. …

UX

7 min read

Hire for the design position you have, not the one that doesn’t exist
Hire for the design position you have, not the one that doesn’t exist
UX

7 min read


Published in Design Koans

·Oct 25, 2022

The Interview Thank You Note

Koan #35 — There seems to be a consensus among “career experts” that we should send a thank you note following an interview. You know, those silly little notes where you thank the hiring manager for their time and blah, blah, blah. Anytime there is a consensus on a topic, I get suspicious…

UX

2 min read

The Interview Thank You Note
The Interview Thank You Note
UX

2 min read


Published in Design Koans

·Oct 19, 2022

The Digital Stalker

Koan #34 — Out of the corner of my eye, I could see him following us at a distance, trying to act as though he is just strolling through the store. I’m afraid to make eye contact but can’t resist. He flashes a smile, more wolf-like than friendly. I manage a weak nod. …

UX

3 min read

The Digital Stalker
The Digital Stalker
UX

3 min read


Published in Design Koans

·Oct 6, 2022

The Social Proof of Recruiters

Koan #33 — Here comes another one now. The message title is full of exclamation marks — “URGENT! Sr UX Designer Opportunity! 100% Remote! Long Term C2H!” I guess this exclamatory word salad is supposed to excite me. …

UX

3 min read

The Social Proof of Recruiters
The Social Proof of Recruiters
UX

3 min read


Published in Design Koans

·Aug 31, 2022

Talk to Users Who Hate Your Product

Koan #32 — It happens to all of us. You arrive at an organization that has virtually no knowledge of its customers. No documented research exists. You wonder, how can this happen in 2022? (This, by the way, happens to me with alarming frequency.) You don’t know which way to go with the…

UX Research

2 min read

Talk to Users Who Hate Your Product
Talk to Users Who Hate Your Product
UX Research

2 min read


Published in Design Koans

·Aug 25, 2022

Rethinking Your UX Hiring Strategy

Koan #31 — Your boss comes up to you one day and tells you the budget for the new year allocates 2 new open spots for UX. Since you’re the only designer at the organization, this is good news and long overdue. Your workload has you working into evenings to make deadlines, getting…

UX Research

3 min read

Rethinking Your UX Hiring Strategy
Rethinking Your UX Hiring Strategy
UX Research

3 min read

Chris Kiess

Chris Kiess

6.2K Followers

Healthcare User Experience Designer in the Greater Chicago area

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