Hi Hollie — that is a good point concerning those positions requiring empathy. I do think it gives us a bit of armor or at least the ability to follow the breadcrumbs and understand how the metrics actually affect people. Once you begin to understand that, you begin to see the same trends over and over again in business.

Thanks for reading and taking time out of your day to comment!

Healthcare User Experience Designer in the Greater Chicago area

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store