Service design has been around for more than a few decades, but has seen a recent resurgence. As I was writing this, I wondered if that was, in part, due to what we are seeing in the design industry. I know quite a few service designer who are formally trained in UX. It really gets them close to the experience.

Thanks for reading, Gary, and good for you in moving to people-focused products!

Healthcare User Experience Designer in the Greater Chicago area

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