Thanks, Greg. I think the challenge is in finding those KPIs you mention and ensuring they don’t become a meaningless target. I think even the right KPI could possibly become a misleading focal point if we aren’t careful.
Thanks, Greg. I think the challenge is in finding those KPIs you mention and ensuring they don’t become a meaningless target. I think even the right KPI could possibly become a misleading focal point if we aren’t careful.
Healthcare User Experience Designer in the Greater Chicago area